However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. ↩īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Accounting reached out to her without her doing so and has informed her she will receive a refund for everything and processing time takes 5-7 business days. We made an exception and now they are requesting membership refund, which we have clearly stated that she must contact accounting to request. The customer initially stated they wanted a refund for merchandise, even though we state clearly we do not provide refunds for merchandise. I would like to receive refund for membership. (The consumer indicated he/she DID NOT accept the response from the business.) I have responded as a good faith gesture we will provide a refund once they return the item when it arrives. Our policy specifically states that there are no refunds on merchandise and I provided this information. The item was mailed out on 10/21 and I provided the tracking information as on 10/21 they requested refund. ***** purchased a GK charm on 10/20 and went through the entire process of providing address and billing information.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |